Ambition Guru Nepal Private Limited
Ambition Guru Nepal Pvt. Ltd. is an AI driven ed tech platform that guides learners to be the best at anything they desire. We aspire and motivate students of any age group in every possible way to achieve their innate potential. We strive to create a pedagogical structure that provides students with a comprehensive and accessible learning experience online.
Jr. Call Support Assistant
Posted on 08 Oct 2025 16:39:47 Job Category : Customer Service Representative- Job Location
- Durbarmarg - Kathmandu - Nepal
- Job Type
- Full Time
- Career Level
- Mid Career
- Education Required
- Certification / diploma
- Experience Required
- 1 - 2 Year
- Salary
- Negotiable
- Facility/Benefits Provided
-
Descriptions
Position Summary
The Junior Call Support Assistant will manage incoming and outgoing calls, assist customers with inquiries, and ensure smooth communication flow between clients and departments.
Key Responsibilities
- Handle inbound and outbound calls professionally in both English and Nepali.
- Record and update call logs and client details accurately.
- Provide information or redirect queries to the concerned department.
- Support the communication team in maintaining call quality and response standards.
- Maintain a positive and courteous tone in all interactions.
Required Skills & Experience
- Clear and confident voice with excellent communication in English and Nepali.
- Prior experience in call handling or customer service preferred.
- Two-wheeler and valid license preferred.
- Punctual, polite, and able to manage time effectively
