1. Customer support:

• Providing prompt responses to customer inquiries on all social media platforms, including WhatsApp, Facebook, Instagram, and Viber.
• Responding to comments, messages, and mentions across social media channels promptly and professionally.
• Coordinating with other departments to resolve customer issues.

2. Order generation:

• Converting prospects into customers through responsive handling of their inquiries.
• Creating orders for the customers on the company’s CRM.
• Placing appropriate tags on our software to facilitate correct order placement.

3. Price quotations:

• Providing price quotations for customers interested in shopping from countries like the USA, Thailand, China, etc.

A successful candidate will fulfill the following requirements:

• Bachelor's degree in Business or any other discipline
• Proficiency in MS Excel /Google Sheets Fast typing skills (Above 30 wpm)
• Excellent communication skills in Nepali and English
• Ability to work in a team Prior experience as a social media handler (preferred)
• Patience and awareness, with an ability to stay calm and professional in difficult situations
• A strong drive to grow, learn, succeed, and complete all tasks assigned to them

𝗦𝗲𝗻𝗱 𝘆𝗼𝘂𝗿 𝗖𝗩 𝘁𝗼: resume.slicejob@gmail.com 𝗼𝗿 𝗮𝗽𝗽𝗹𝘆 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝘁𝗵𝗲 𝘄𝗲𝗯𝘀𝗶𝘁𝗲 𝗹𝗶𝗻𝗸 𝗯𝗲𝗹𝗼𝘄.

𝗡𝗼𝘁𝗲: 𝗢𝗻𝗹𝘆 𝘀𝗵𝗼𝗿𝘁𝗹𝗶𝘀𝘁𝗲𝗱 𝗰𝗮𝗻𝗱𝗶𝗱𝗮𝘁𝗲𝘀 𝘄𝗶𝗹𝗹 𝗯𝗲 𝗰𝗼𝗻𝘁𝗮𝗰𝘁𝗲𝗱.