SASA Twa Hospitality

SASA TWA a well renown typical Newari Restaurant, located at Kritipur, Kathmandu.
SASA Twa Hospitality

Training and Development Manager

Posted on 08 Aug 2022 11:22:53 Job Category : Restaurant Job Vacancy
  • Job Location
  • SagalTole, Kirtipur - Nepal
  • Job Type
  • Full Time
  • Career Level
  • Mid Career
  • Education Required
  • Bachelor degree / higher diploma
  • Experience Required
  • Above 5 Year
  • Salary
  • Negotiable
  • Facility/Benefits Provided


  Update training notice board with all information on "what is happening in and outside the restaurants and training information. 

Organize reward and certification programs. 

Keep records of each individual TM on every training he/she attended at the restaurant. 

Organize in coordination with the Director of HR or HR Manager and Department Heads' approved cross-training.

Coordinate departmental cross-training. 

Facilitate total quality management. 

Manage training and development. 

Develop strategies that address restaurant guidelines and Human Resources policies on training and development.

Develop plans to conduct needs analyses and in-house training on a regular basis.

Design and maintain hotel training records or legislation on a regular basis.

Develop tools and systems to ensure training and development programs meet the restaurant's objectives. 

Ensure that training and development are integrated into business plans and budgets, and targeted goals are identified and monitored.

Take part in the preparation and planning of Training Department goals and objectives. 

Monitor the implementation of quality management systems. 

Assist with the management of department cost control.

Prepare and manage Training Department budgets. 

Monitor, analyze, and report variations from the budget.

Coordinate work operations within the department.

Develop performance standards for operations in the Training Department. 

Assess work operations and prepare plans to implement change when required.

Facilitate multi-skilling. 

Manage training and development using the Sasa Twa and Human Resources Management System.

Manage the planning and delivery of orientation programs. 

Implement performance appraisals.

Provide ongoing advice and support to team members under your supervision. 

Implement appropriate management practices that provide team members motivation and communication. Set team goals in consultation with team members according to restaurant/department goal, policies, and practices. 

Maintain personal presentation to the restaurant and Sasa Twa's standards.

Ensure all reporting and servicing deadlines are met on a timely basis. 

Manage the completion of monthly and ongoing training reports. 

Provide information as required regarding training records and attendance. 

Assist all departmental trainers if necessary with their training. 

Deal effectively with guests and workplace colleagues from a variety of cultures. 

Be aware of duty of care, and adhere to occupational health and safety legislation, policies, and procedures. 

Adhere to the restaurants' security and emergency policies and procedures. 

Be familiar with property safety, and current first aid and fire emergency procedures. 

To ensure that all team members have a complete understanding of and adhere to the restaurant's Team member Rules and Regulations. 

The management reserves the right to change/extend this job description if necessary at any point of time during her / his employment. 


Competent in the use of Word, Excel, and Powerpoint.

Strong sense of responsibility and self-motivation.

Able to work with all levels of team members. 

Excellent presentation and communication skills.

Good skill of organization. 

High proficiency in English.

Excellent written and spoken translation skills. 


University and above. 

Excellent in English 

Minimum 5 years related working experience in the hotel and restaurant industry. 

Minimum 3 years of relevant training experience. 



Possess initiative and must be willing to take on extra responsibilities when required. 

Working Experience in the same field.


Sagal Tole, Kirtipur 

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