Training and Development Manager

 • Update training notice board with all information on "what is happening in and outside the restaurants and training information. 

• Organize reward and certification programs. 

• Keep records of each individual TM on every training he/she attended at the restaurant. 

• Organize in coordination with the Director of HR or HR Manager and Department Heads' approved cross-training.

• Coordinate departmental cross-training. 

• Facilitate total quality management. 

• Manage training and development. 

• Develop strategies that address restaurant guidelines and Human Resources policies on training and development.

• Develop plans to conduct needs analyses and in-house training on a regular basis.

• Design and maintain hotel training records or legislation on a regular basis.

• Develop tools and systems to ensure training and development programs meet the restaurant's objectives. 

• Ensure that training and development are integrated into business plans and budgets, and targeted goals are identified and monitored.

• Take part in the preparation and planning of Training Department goals and objectives. 

• Monitor the implementation of quality management systems. 

• Assist with the management of department cost control.

• Prepare and manage Training Department budgets. 

• Monitor, analyze, and report variations from the budget.

• Coordinate work operations within the department.

• Develop performance standards for operations in the Training Department. 

• Assess work operations and prepare plans to implement change when required.

• Facilitate multi-skilling. 

• Manage training and development using the Sasa Twa and Human Resources Management System.

• Manage the planning and delivery of orientation programs. 

• Implement performance appraisals.

• Provide ongoing advice and support to team members under your supervision. 

• Implement appropriate management practices that provide team members motivation and communication. Set team goals in consultation with team members according to restaurant/department goal, policies, and practices. 

• Maintain personal presentation to the restaurant and Sasa Twa's standards.

• Ensure all reporting and servicing deadlines are met on a timely basis. 

• Manage the completion of monthly and ongoing training reports. 

• Provide information as required regarding training records and attendance. 

• Assist all departmental trainers if necessary with their training. 

• Deal effectively with guests and workplace colleagues from a variety of cultures. 

• Be aware of duty of care, and adhere to occupational health and safety legislation, policies, and procedures. 

• Adhere to the restaurants' security and emergency policies and procedures. 

• Be familiar with property safety, and current first aid and fire emergency procedures. 

• To ensure that all team members have a complete understanding of and adhere to the restaurant's Team member Rules and Regulations. 

• The management reserves the right to change/extend this job description if necessary at any point of time during her / his employment. 

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY: 

• Competent in the use of Word, Excel, and Powerpoint.

• Strong sense of responsibility and self-motivation.

• Able to work with all levels of team members. 

• Excellent presentation and communication skills.

• Good skill of organization. 

• High proficiency in English.

• Excellent written and spoken translation skills. 

REQUIRED QUALIFICATIONS: 

• University and above. 

• Excellent in English 

• Minimum 5 years related working experience in the hotel and restaurant industry. 

• Minimum 3 years of relevant training experience. 

PREFERRED QUALIFICATIONS: 

• Energetic.

• Possess initiative and must be willing to take on extra responsibilities when required. 

• Working Experience in the same field.

sasatwa 

Sagal Tole, Kirtipur