Required Number Of Candidate: 3
As a dispatch department (Agent), will be an essential part of our courier operations team.
Primary responsibilities will be to efficiently coordinate and manage the dispatching of packages
and ensure timely delivery. Will work closely with the delivery riders and other team members to
ensure smooth operations and provide excellent customer service.
Key Responsibilities:
● Creating orders in System and 3PL and printing stickers
● Receive incoming packages and verify the accuracy of information provided.
● Sort and organize incoming packages and documents based on assigned routes, delivery
areas, or specific criteria, ensuring accuracy and efficiency.
● Ensure that packages are properly labeled, documented, and secure for transportation.
● Sort products according to delivery zone
● Address any mismatch, damages, or missing items on time, and follow set procedures.
● Assign suitable delivery drivers or vehicles to each package based on factors such as load
capacity and delivery schedule.
● Coordinate with delivery riders to optimize delivery routes and minimize delays.
● Routing of inside valley products.
● Outside valley product handover to 3PL.
● Maintain constant communication with delivery riders to provide updates, and
instructions and address any issues or concerns.
● Maintain accurate records of dispatched packages, delivery times, and any incidents.
Qualifications/Requirements:
- High school diploma or equivalent; additional education or certifications in
logistics or related fields is a plus
- Attention to detail and accuracy in sorting and documenting packages.
- Should know computer skills like Excel, Word, and Gsuit for data entry and
record-keeping purposes.
- Strong problem-solving skills and the ability to work under pressure in a fast-
paced environment.
- Effective communication skills to interact with team members, supervisors, and
customers/Merchants.
- Willingness to work flexible hours, including weekends and holidays, based on
business needs.
- Should have Driving license of A category
𝗦𝗲𝗻𝗱 𝘆𝗼𝘂𝗿 𝗖𝗩 𝘁𝗼 𝗶𝗻𝗾𝘂𝗶𝗿𝘆.𝘀𝗹𝗶𝗰𝗲𝗷𝗼𝗯@𝗴𝗺𝗮𝗶𝗹.𝗰𝗼𝗺 𝗼𝗿 𝗮𝗽𝗽𝗹𝘆 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝘁𝗵𝗲 𝘄𝗲𝗯𝘀𝗶𝘁𝗲 𝗹𝗶𝗻𝗸 𝗯𝗲𝗹𝗼𝘄.
𝗡𝗼𝘁𝗲: 𝗢𝗻𝗹𝘆 𝘀𝗵𝗼𝗿𝘁𝗹𝗶𝘀𝘁𝗲𝗱 𝗰𝗮𝗻𝗱𝗶𝗱𝗮𝘁𝗲𝘀 𝘄𝗶𝗹𝗹 𝗯𝗲 𝗰𝗼𝗻𝘁𝗮𝗰𝘁𝗲𝗱.