Ihub Pvt Ltd

Ihub Pvt Ltd

Service Head (2 wheeler Electric Scooter)

Posted on 24 Jun 2022 15:42:07 Job Category : Customer Service Representative
  • Job Location
  • Kathmandu, Nepal - Nepal
  • Job Type
  • Full Time
  • Career Level
  • Senior Executive
  • Education Required
  • Bachelor degree / higher diploma
  • Experience Required
  • 2 - 3 Year
  • Salary
  • Negotiable
  • Facility/Benefits Provided

Descriptions

  • Provide service and customer support during field visits
  • Diagnose errors or technical problems and determine proper solutions
  • Manage all repair, maintenance and test tasks
  • Diagnose errors or technical problems and determine proper solutions
  • Produce timely and detailed service reports
  • Cooperate with technical team
  • Comprehend customer requirements and make appropriate recommendations / briefings
  • Build positive relationships with customers
  • Follow all company’s filed procedures and protocols

Job Specification

  • Minimum 2 years of experience as Service Engineer in similar automotive industry is highly preferred.
  • Ability to work productively with minimal supervision
  • Good communication and customer service skills
  • Understanding of tools and technology needed to complete repairs (we provide tools)
     
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