Ihub Pvt Ltd
Service Head (2 wheeler Electric Scooter)
Posted on 24 Jun 2022 15:42:07 Job Category : Customer Service Representative- Job Location
- Kathmandu, Nepal - Nepal
- Job Type
- Full Time
- Career Level
- Senior Executive
- Education Required
- Bachelor degree / higher diploma
- Experience Required
- 2 - 3 Year
- Salary
- Negotiable
- Facility/Benefits Provided
-
Descriptions
- Provide service and customer support during field visits
- Diagnose errors or technical problems and determine proper solutions
- Manage all repair, maintenance and test tasks
- Diagnose errors or technical problems and determine proper solutions
- Produce timely and detailed service reports
- Cooperate with technical team
- Comprehend customer requirements and make appropriate recommendations / briefings
- Build positive relationships with customers
- Follow all company’s filed procedures and protocols
Job Specification
- Minimum 2 years of experience as Service Engineer in similar automotive industry is highly preferred.
- Ability to work productively with minimal supervision
- Good communication and customer service skills
- Understanding of tools and technology needed to complete repairs (we provide tools)