Senior Parcel Operations Associate

Key Responsibilities:

Oversee Courier Operations:

• Manage and supervise courier operations outside the valley, ensuring timely and efficient deliveries.

Coordination:

• Coordinate with delivery agents, third-party logistics providers, and vendors to ensure smooth and seamless operations.

Parcel Monitoring & Route Optimization:

• Monitor parcel movement, resolve delivery issues, and optimize route planning for enhanced efficiency.

Customer Service:

• Handle customer complaints, returns, and service-related concerns to maintain high levels of customer satisfaction.

Compliance:

• Ensure compliance with company policies, safety regulations, and service-level agreements.

Reporting & Analysis:

• Prepare operational reports, analyze performance data, and suggest actionable improvements.

Required Qualifications & Skills:

• Educational Background: Bachelor’s degree in Management, Business, or a related field.
• Experience: 3+ years of experience in logistics, courier operations, or a similar role.
• Regional Knowledge: Strong understanding of regional transport and delivery networks.
• Coordination & Communication: Excellent coordination and communication skills to manage stakeholders effectively.
• Problem-Solving: A proactive problem-solving mindset with the ability to handle operational challenges efficiently.
• Technical Proficiency: Proficiency in Microsoft Excel for data analysis and reporting.

Travel Requirement: Ability to travel frequently within the designated region.
𝗦𝗲𝗻𝗱 𝘆𝗼𝘂𝗿 𝗖𝗩 𝘁𝗼: slicejob.recruitment@gmail.com 𝗼𝗿 𝗮𝗽𝗽𝗹𝘆 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝘁𝗵𝗲 𝘄𝗲𝗯𝘀𝗶𝘁𝗲 𝗹𝗶𝗻𝗸 𝗯𝗲𝗹𝗼𝘄.

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