Head of Category Management

- Work closely with the Commercial leadership to devise short/mid/long term plans for each of the channels and categories keeping local market dynamics in mind.

- Perform SWOT analyses of the market landscape and identify opportunities to strengthen the brand further and plan for potential risks.

- Engage with the leadership and local Commercial team in the target setting exercise on an annual/bi-annual basis (KPIs include GMV, conversion, NPS, traffic, no. of orders etc.)

- Develop targets for category and channel teams and ensure timely cascade.

- Drive GMV delivery across categories and channels, along with tracking, and pushing performance on core KPIs as defined in the business plan.

- Ensure transparent tracking of those targets for management and your teams.

- For all industries, drive the team to devise and execute campaign plans and ensure brand participation.

- Drive negotiations for sponsorships and partnerships for Tier 1 brands and escalate/ garner buy in from senior commercial leadership.

- Drive and track performance across categories and channels during campaigns to ensure healthy progress along set targets.

- Be a source of leadership and guidance for your team on various aspects of Commercial focus areas.

- Develop resource requirement plans with HR for the local Commercial function and drive a high quality hiring process to attract top talent.

- Define roles and JDs with HR for team members and co-drive development initiatives for the team.

- Ensure there is contingency and succession planning in place to build the next generation of leaders.

- Engage in the annual/6-monthly appraisal process and ensure that your own managers do so as well to a high standard price competitiveness across all industries and support channel and category teams in driving essential buy-in negotiations with relevant stakeholders.

- Spearhead the customer experience aspect of the Commercial function, by driving ownership across all levels in the team and setting high standards and feedback loops on customer service and after-sales experience.

- Drive a robust Seller Acquisition strategy aligned with the growth strategy and conduct periodic check ins with the team to assess progress.

- Ensure the team is aligned on an assortment plan that matches customer demands on: variety, price points, onsite appeal and quality.

- Drive the right processes, SOPs and ensure compliance, where relevant, to local regulations and governance systems.

Requirements

- Bachelors / Masters Degree from any reputed institute.

- 6 to 8 years of work experience required in related industry.

- Strong knowledge in project management and teamwork with knowledge on category management, brand building and positioning, with strong problem solving and analytical skills.

- Strong commercial understanding in the online or offline retail business with relevant industry contacts.

- Previous experience and ability to run successful planning, forecasting and budgeting analysis and in team leadership including development and execution of strategies.

- Excellent written and verbal communication + strong interpersonal and influencing skills with entrepreneurial mindset and the ability to work independently.

- Ability to function well in a fast-paced work environment by managing priorities with short deadlines.

- Strong interpersonal and influencing skills to drive and manage cross-functional teams and cross-cultural stakeholders.

- Strong competencies in business development with a focus on assortment building, pricing, campaign strategies and process optimizations.

Benefits

- International working environment, and a unique opportunity to learn from the best in e-commerce and business growth

- A platform to learn from Alibaba’s world-leading ecosystem.

- Rigorous training and exposure in team management, leadership, business analytics, and operations.

- An opportunity to train the next generation of business leaders

- Competitive salary and incentive package

- Health & life insurance