General Manager

Performs the role of “Standard Bearer,” ensuring that each criterion in Landmark Hotel & Resort’s then-current “Basics” are communicated, understood, achieved, and maintained by hotel staff.

Performs each criterion as contained in Landmark Hotel & Resort’s then-current “General Manager’s Standard Operating Procedures” in a satisfactory manner.

Performs each criterion as contained in Landmark Hotel & Resort’s then-current “General Manager’s Standard of Performance” in a satisfactory manner.

Creates an operating environment that assures consistent guest satisfaction.

Monitors the performance of the hotel through verification and analysis of guest satisfaction systems and financial reports.

Initiates corrective action.

Maintains product and service quality standards by conducting ongoing evaluations and investigating complaints.

Initiates corrective action.

Develops accurate and aggressive long and short-range financial objectives consistent with the Landmark Hotel & Resort mission statement.

Prepares financial reports for management that clearly explain operational effectiveness, trends, and variances.

Establishes and maintains a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labor regulations.

Maintains an appropriate level of community public affairs involvement.

Executes marketing, sales, and operational activities, producing results that meet or exceed the hotel’s business plan.

𝗦𝗲𝗻𝗱 𝘆𝗼𝘂𝗿 𝗖𝗩 𝘁𝗼: recruitmentslice@gmail.com 𝗼𝗿 𝗮𝗽𝗽𝗹𝘆 𝘁𝗵𝗿𝗼𝘂𝗴𝗵 𝘁𝗵𝗲 𝘄𝗲𝗯𝘀𝗶𝘁𝗲 𝗹𝗶𝗻𝗸 𝗯𝗲𝗹𝗼𝘄.

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